At Falak Collection, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Shipping and billing addresses

• Payment information when you place an order or contact us

Account Information

• Username

• Password

• Other details provided when you create an account

Usage Information

• IP address

• Browser type

• Device information

• Pages visited and interactions with our website

Cookies
We use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We use your information to:

• Process, fulfill, and deliver your orders

• Provide customer support and respond to your inquiries

• Send promotional offers, newsletters, and updates (with your consent)

• Analyze website performance and improve our products and services

• Prevent fraud and maintain the security of our website and services

3. Sharing Your Information

We respect your privacy and do not sell your personal information.

We may share your information with:

Service Providers
Trusted third-party partners who help us operate our website, process payments, and deliver orders.

Legal Requirements
When required by law or when necessary to protect our rights, property, or the safety of our customers.

4. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request corrections to inaccurate or incomplete information

• Request deletion of your personal data, subject to applicable legal obligations

• Opt out of receiving marketing communications at any time

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. While we strive to keep your data secure, no method of internet transmission or electronic storage is completely secure.

6. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: 📧 falakcollection.store@gmail.com

WhatsApp: 📞 +92 (336) 7483886

Address: 📍 Shop No.B2, Rehman Center Dhani Ram Road, New Anarkali Lahore